What payment methods do you accept?
We accept major credit cards, debit cards, and HSA/FSA cards. Cash and personal checks are also accepted.
Do I need to make a payment before receiving services?
It's our policy to collect the patient's responsibility prior to or at the time of service. You can discuss payment options when you arrive for your visit or by phone with a financial counselor.
What are deductibles, copayments, and co-insurance?
- Deductible: The initial amount you must pay before your insurance plan begins to pay for your bills.
- Copayment: A flat amount paid for each visit to a provider.
- Co-insurance: The percentage of the total cost of the health service that you must pay until you've reached your out-of-pocket maximum.
How do I know if my insurance covers your services?
We recommend contacting your insurance provider directly to verify coverage for ketamine treatments. Coverage can vary depending on your specific plan and the reason for treatment.
What if my insurance doesn't cover the full cost of treatment?
You may be responsible for charges your insurance company doesn't authorize or cover. We encourage you to discuss potential out-of-pocket expenses with our billing department before treatment.
Can I set up a payment plan?
Please contact our billing department to discuss available payment options. We strive to work with patients to make treatment accessible.
